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NGVi Highlights Dangerous CNG Equipment Issue That Is Often Overlooked

NGT News

The Natural Gas Vehicle Institute (NGVi) is alerting fleet managers about an important requirement under NFPA 52, the installation code for natural gas vehicles, that is often overlooked.

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Clean Energy’s TouchPoint Enables Seamless Transition from Diesel to Natural Gas

NGT News

and Canada, says it has partnered with the Natural Gas Vehicle Institute (NGVi) to offer TouchPoint, a comprehensive customer care resource that ensures fleet managers, supervisors and technicians receive optimal training and support for […]. Clean Energy Fuels Corp.,

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Knapheide Upfits REE Automotive’s First Demo P7-C By-Wire Chassis Cab

NGT News

Knapheide, a manufacturer of work truck bodies and truck beds, upfitted the P7-C with its KUV body, which creates optimized organization for technicians by dividing the storage space into manageable […] The post Knapheide Upfits REE Automotive’s First Demo P7-C By-Wire Chassis Cab appeared first on NGT News. REE Automotive Ltd.’s

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Breaking Down Barriers

American Gas Association

However, for Columbia Gas of Ohio technicians, a language barrier made it difficult to serve a growing Haitian community. With approximately 10,000 Haitian immigrants moving to Springfield in the past six years, technicians Justine Larocque and Ben DeHart struggled to communicate with new customers. and Who owns this property?

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Field Goals 

American Gas Association

For Citizens Energy Group, a delighted customer surprised a technician by popping up behind him because she was so excited to know his exact arrival timeand to see him actually show up. Surveys and benchmarking revealed that customers wanted to know their technicians arrival times, so they could plan accordingly.

Field 130
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Bridging the Gap

American Gas Association

Thats why the company developed a ride-along program in which contact center agents have the chance to step away from the phone and into the field with seasoned technicians. Oklahoma Natural Gas believes empowered teams create better customer experiences. The program is aimed at strengthening customer service and deepening employee knowledge.

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Rig Count Falls to 563 – Oil Rigs Down, natural gas rigs posted a slight gain – Baker Hughes

Oil Gas Leads

Here is a summary of the U.S. rig count changes based on your update: National Overview Total U.S.