American Gas Association

APRIL 9, 2025

For Citizens Energy Group, a delighted customer surprised a technician by popping up behind him because she was so excited to know his exact arrival timeand to see him actually show up. Surveys and benchmarking revealed that customers wanted to know their technicians arrival times, so they could plan accordingly.

Field 130

Field Technician Utilities Management 130

AWS: Energy (Oil & Gas)

MAY 15, 2025

This can either avoid the need to send out technicians, thereby saving on truck rolls, or offers the ability to precisely pinpoint where the fault lies to prevent time being wasted trying to locate the issue. How would AMI 2.0 boost our performance or our efficiency?

Utilities 52

Utilities Management Maintenance Downstream 52

The Energy Law

AUGUST 19, 2020

On September 14, 2014, James Mays, a valve technician and an employee of Furmanite American (“Furmanite”) died while servicing valves on a platform that was part of Chevron’s gas gathering system and located in Louisiana’s territorial waters. The Court also distinguished Valladolid and another case cited by Chevron, Baker v.

Operator 40

Operator Offshore Casing E&A 40